Visit the help center
Welcome Book Builder help center.
Step-by-step help for creating a guest guide, importing house notes, editing sections, publishing updates and sharing by link, QR code or PDF.
Guest guide billing, cancellation and plan changes
Check guest guide hosting, cancel annual renewal and manage property limits. Learn what happens to published guides during the read-only grace period.
Account & hostingExport or delete your Welcome Book Builder data
Download your Welcome Book Builder account data and original files. Learn how to cancel renewal, delete your account and remove a local browser draft.
Account & hostingGuest guide languages and property time zones
Set your rental’s local time zone and write your own guide text in your chosen language. Learn which interface labels remain in English.
Preparing your guideCopy a guest guide or section to another property
Copy an account guide or section into another property’s draft. Review the new rental’s details and maintain each copied guest guide independently.
Preparing your guideAdd and manage guest guide photos
Add property photos and useful image descriptions to your guest guide. Understand temporary browser-draft photos, account uploads and unused-image removal.
Preparing your guideEdit guest guide sections, text and content blocks
Add guest guide text, lists, steps, photos and links. Reorder or hide sections, review the phone preview and save your draft before publishing changes.
ExportsExport a guest guide PDF and check privacy options
Export an A4 or Letter PDF from a published guest guide. Choose sections, review private information and learn how optional guest PDF downloads work.
Getting startedCreate your first digital welcome book
Start a free browser draft or create an account property for your digital welcome book. Add house details, choose a time zone and preview the guest view.
Preparing your guideImport a PDF, DOCX or text house manual
Import house notes from text, DOCX or a selectable-text PDF. Check file limits, review extracted passages and assign them to your guest guide sections.
Publishing & sharingPublish a guest guide and manage draft versions
Save a guest guide draft, review and publish updates, or restore a previous published version. Learn when the guest link and PDF copies change.
Publishing & sharingShare, replace or revoke a guest guide link
Share a published guest guide, replace its link or stop new guest access. Check which QR cards, saved messages and downloaded files are affected.
Publishing & sharingCreate a guest guide QR code and print a card
Download a guest guide QR code as PNG or print a QR card. Test the actual printed code and learn when replacing a share link requires a new card.
HelpFix saving, import, guest link and PDF problems
Find help when guide edits will not save, a document import fails, a guest link will not open or a PDF export is delayed. Check sign-in and photo issues too.
New here? Create, review, then share
Start with a property draft, add your checked house notes and read the phone preview. Saving keeps edits in the draft; publishing creates the guest version. These help articles explain each step and the differences between browser drafts and account guides.